REFUNDS

• Subject Membership:

• We do not offer Refunds or Exchange  on purchases made through the Site. You need to contact via email and get your queries addressed before purchase.
• We provide free  Online information about the membership content  [ along with  its syllabus description] ,  Contact numbers  / email address  are all available prior to making any purchase.
• Similarly , it is not possible to replace a purchase with another subject.
• No refunds shall be given and no arguments will be entertained incase access to resources is suspended This is especiallcally  related to those individuals/institutions, who do not read the site description with regards to  available resources and their use and otherwise.  Such Individuals/ Institutions  who try to use pressure tactics to get their  demands fulfilled and constantly email and argue unnecessarily, will get their membership temporarily or permanently suspended, without any  furtehr communiaction.The decision to restore the membership lies with ' Smart Exam Resources' and Smart Edu Hub. Legal action may follow if harrassment by individuals and companies does not stop. 

FREE AND PAID COACHING:

1. Amount once paid  for paid-coaching will not be refunded if cancellation is made  48  hours before the lecture date.

2. A  refund will be granted in case of cancellations made more than 24  hours before the lecture date.A  cancellation fee of Rs 200 will be charged.A coupon will be issued for the balance amount. This coupon can be used to book other online courses or bookimg a tutor.The coupon will be valid for 90 days from issue.

3. If it comes to our notice that you are a  person other than a student trying to avail coaching facility, your  lecture will be cancelled and no amount shall be refunded.

4. Our online lectures will be conducted via skype. Students residing in countries where skype isn’t available or banned must not enroll for coaching via skype.

5. Incase of technical issues due to while a class cannot conduct smoothly, the lecture might be extended by the same amount or the lecture time missed due to the technical snag will be adjusted on another day. However , no refund will be issued . A refund will only be issued if  no lecture can be conducted at all .

6. Misbehaviour , any personal or other offensive remarks during the lecture will lead to the suspension of the student from the class and no refund will be issued. It might also result in the student losing the his site membership

 

SIGN -UP FORM REGULATIONS:

• Accurate Sign-Up Information: Ensure that all details provided in the sign-up form are accurate and complete. This includes your name, email address, contact number, and other details.

• Mandatory Address Completion: It is imperative to fill in your address entirely. This information is crucial for billing purposes .

• Consequences of Incorrect Information: Providing incorrect or incomplete details may result in the suspension or termination of your account. This includes but is not limited to the address field.

• Account Suspension: In the event of providing inaccurate information, your account may be temporarily suspended pending review. During this time, you may lose access to cpaid features

• Account Deletion Without Refund: Continual provision of incorrect information or failure to rectify inaccuracies, within the requested time limit, via email communication,  may lead to the permanent deletion of your account. In such cases, refunds will not be provided for any unused services or subscriptions.

By adhering to these usage rules, you contribute to maintaining a secure and efficient environment for all subscribers.

Thank you for your cooperation.