This Shipping & Delivery Policy explains how resources purchased or accessed through Smart Exam Resources are delivered to users.
All products, resources, memberships, courses, notes, solved papers, worksheets, test series and other educational materials available on our website are digital in nature and can be accessed online.
Smart Exam Resources does not ship, courier, post or deliver any physical hard copies to any user, whether the user is a free member or a paid member.
No physical shipping is applicable because all resources are provided digitally through online access.
After successful completion of payment, paid users will receive instant access to the paid resources included in their selected membership, course, plan or product.
There is no separate manual activation process required to activate the membership after successful payment. Once the payment is completed successfully, access is automatically enabled for the eligible paid resources.
| Product Type | Mode of Delivery | Delivery Timeline |
|---|---|---|
| Free Digital Resources | Online access through the website | Available as per the access rules of the website |
| Paid Membership Resources | Online access through the registered account | Instant access after successful payment |
| Paid Courses, Notes, Solved Papers or Test Series | Digital access through the website | Instant access after successful payment, wherever applicable |
Paid resources can be accessed until the expiry of the membership period, applicable to the product purchased by the user.
All resources on our website are digital. We do not provide printed books, printed notes, printed worksheets, printed solved papers or any other physical material through postal or courier delivery.
Users are responsible for ensuring that they have a stable internet connection and suitable device to access the digital resources online.
In rare cases, if payment has been successfully completed but access to paid resources is not visible, users should contact us using the registered email address used at the time of payment. The membership access will be restored on top priority.
For support, please email us at [email protected] or [email protected].
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